I used PayPower prepaid card for several years and had been very happy with it.But now, for about a week, their bill pay feature doesn't work for me any more.
Every time I try to pay a bill, it shows a "Invalid information" message without any further detail.
I spoke to their reps several times, and they really tried to help me, but they said there was nothing wrong with my account. Yet, they couldn't even see any declines (or any transactions at all). It looks like there's a glitch on their website, so my transaction doesn't even get sent to their system.
But there's nothing they could do for me.I'm stuck.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Broken website
- Inability of customer service to help
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Product or service
- Paypower Card
- Review category
You May Also Like
- "I opted to use NetSpend Premier Debit Cards to receive my rax refund through TurboTax. I finally received it on April 19th, 2016. My husband was sent a primary card..."
- " I have been waiting for 10 weeks for Paypower to unblock my card. I want my money. Blackhawk wrote me a letter stating my dispute case has been solved..."
- "There will be FOUR DOCUMENTS attached to this post. Please look at each of the documents. Where these people get this stuff is beyond me, it just keeps coming. I..."
- "Verizon contractor made damage to my yard when installing the FIOS service in the area. I called and spoke with Verizon customer service several times. Several time they stated someone..."
- "When I had bought the house a couple months ago I noticed that water was overshooting the gutters. At that time Gutter Helmet was already on the house. I had..."
- "Im on my 9th and final call. I ordered a 90.00 gourmet basket from this company for my father for Fathers Day. To this very day I have yet to..."
- "I purchased a North Trail 21FBS in May of 2015 from Camping World of Kissimmee, FL. Right off the batthe 120v. heater didnt work on AC, Shower head was clogged..."
- "Purchased a 6.5 ft Aspen Silver Fir Tree with Candlelight bulbs, received a tree with clear LED and one strand of Candlelight. See picture, Yellow Candlelight bulbs on bottom, clear..."
- "Had a action figure sent to the house. The box was completely open,missing items,no shipping label. customer service was absolutely horrible. incompetent extremely unhelpful workers. four times I called customer..."